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Seeing What Others Don't
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4.1 | (734 reviews)

Seeing What Others Don't:

The Remarkable Ways We Gain Insights

A marvelous variety of stories to illuminate what insights are and how they happen

Author: Gary Klein

Publisher: John Murray Business

Published: January 2017

DIFFICULTY

intermediate

PAGES

288

READ TIME

≈ 360 mins

About Seeing What Others Don't

Breakthroughs rarely arrive from tidy analysis; they emerge when we spot contradictions, connect unlikely dots, or feel the productive pinch of creative desperation.

In Seeing What Others Don’t, Gary Klein distils decades of fieldwork into a practical model of insight built on those three paths. Through crisp cases, he shows how curiosity, attention to weak signals, and story‑shaped sensemaking surface hidden assumptions and open side doors. Klein pushes back on the fixation with bias and error reduction: you can’t checklist your way to an epiphany. He offers tools to make room for revelation and challenge dogma.

This is a playbook for generating discoveries, not just avoiding mistakes—and for seeing opportunities that others might miss.

What You'll Learn

  • The three core paths that generate insights
  • Spot anomalies and contradictions that signal hidden problems
  • Use practical tactics to trigger connections and reframes
  • Reduce organizational and cognitive blockers to discovery
  • Design teams, rituals, and environments that cultivate insight

Key Takeaways

  • The Triple Path Model of Insight
  • Anomalies spark breakthroughs
  • Reframing under pressure works
  • Cultivate curiosity and dissent
  • Stories reveal discovery patterns

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